How to use an EastMallBuy spreadsheet
Start with a category, open the current listing and record the exact product option. This walkthrough explains the basic steps from discovery to an order-ready shortlist.
Read articleChoose a task: use the spreadsheet, inspect an item, resolve an order issue or plan delivery.
Start with a listing, compare options and understand what happens after you order.
Start with a category, open the current listing and record the exact product option. This walkthrough explains the basic steps from discovery to an order-ready shortlist.
Read articleTwo cards can show nearly identical photos and very different products. A useful comparison starts with the current listing and the exact option you want, not the thumbnail.
Read articleA spreadsheet helps you discover a product; an agent order is a separate transaction. Keeping those stages distinct makes it easier to find mistakes while they can still be discussed.
Read articleReview measurements and photos before you make a product decision.
A size label is a starting point. The useful comparison is between the measurements in the current listing and a similar item that already fits the way you want.
Read articleCheck which item the photos show, then compare the visible details that matter for your order. This guide brings general QC, shoe and clothing checks into one place.
Read articleA problem discovered before international shipment is easier to describe when you have the order record and the exact photograph together. The available remedy still depends on the seller and current service rules.
Read articlePlan a parcel around its contents, destination, import charges and delivery stages.
A shipping quote depends on the packed parcel and route. This guide explains chargeable weight, quote components and how to compare delivery options.
Read articleA product price and shipping quote do not always equal the delivered cost. The destination country, item details and who collects import charges determine what happens at the border.
Read articleBefore combining goods into a parcel, confirm that each item is ready and eligible for your destination. Then choose protection and packaging and compare the actual packed quotes.
Read article“Shipped” can describe several different handoffs. The most useful tracking question is which party last confirmed possession of the goods and what event should happen next.
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